Contact Us

 

Address

Ridgmount Practice
8 Ridgmount Street
London
WC1E 7AA

Get directions (opens in Google Maps)

See our access information

See our opening hours

Phone

0207 387 6306

Contact us online

Send us a message (non-medical)

Medical and admin queries

Update medical record

Change contact details

Out of Hours

Enhanced Access

Evening and weekend appointments are available by contacting Camden GP HUB

Appointments can be booked by calling the GP Hub team directly 020 7391 9979, or you can call the surgery during opening times.

You will need to give consent to have medical records shared, this will allow the doctor you are going to see the information on our system so they can better help you.

If you do need to cancel an appointment please call us or 020 7391 9979 to cancel it.

Life Threatening

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

If you need to see a doctor urgently when the surgery is closed please phone the surgery on 0207 387 6306 and follow the instructions

If you need urgent medical attention between 8:00am and 6:30pm Monday to Friday excluding Bank Holidays you will need to contact London Central and West (LCW) on 03000339978.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Non-urgent

Use NHS 111 if:

 
  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

About Us

Ridgmount Practice is part of Camden Health Evolution Limited. A Federation of 9 NHS GP Practices in Camden.

Ridgmount Practice aims to create the highest quality primary care service, by mobilising all the resources at our disposal including advanced scientific, business and information systems.

We are committed to playing our part in NHS plan by regularly working with community and social services and by providing new services within Primary Care.

Find out more about CHE Federation and Central Camden PCN

Register with the Surgery

We accept new patients who live in our practice area (the WC1 area) as well as NHS Staff that live or work locally.

See our registration page

Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Surgery Staff

Meet the surgery team

See our staff page

Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group page.

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report